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About AJIO:
- AJIO was launched in 2016 as a part of Reliance Retail's digital retail initiatives.
- The brand's target audience is young, fashion-conscious consumers who are looking for stylish and affordable products.
- AJIO has a wide range of products that cater to different segments, including men's and women's fashion, kids' wear, and accessories. The brand also has a range of home decor products and other lifestyle products.
- AJIO has a strong online presence, with its own e-commerce website and a presence on various online marketplaces. The brand also has several physical stores across India.
- AJIO has a number of partnerships with international brands and designers, which allows it to offer a diverse range of products to its customers.
- The brand is known for its focus on innovation and for regularly introducing new products and collections. It also has a number of initiatives aimed at promoting sustainability and responsible fashion.
How to use AJIO
Using AJIO is very easy. Here's how you can get started:
- Visit the AJIO website or download the AJIO app.
- If you're using the website, you can browse through the various categories of products listed on the homepage. You can also use the search bar to look for specific products or brands. If you're using the app, you can browse through the various categories listed in the menu.
- Once you find a product you're interested in, click on it to view more details and images.
- If you want to buy the product, select the size and quantity and click "Add to Cart".
- When you're ready to check out, click on the shopping cart icon and review your order.
- Enter your shipping and payment details and place your order.
That's it! Your order will be processed and shipped to you.
There are a number of reasons why you might choose AJIO over other fashion and lifestyle brands:
- Wide range of products: AJIO has a wide range of products that cater to different segments, including men's and women's fashion, kids' wear, and accessories. The brand also has a range of home decor products and other lifestyle products, so you can find everything you need in one place.
- Trendy and fashionable products: AJIO is known for its trendy and fashionable products, which are designed in-house and are often inspired by global trends. The brand has a number of partnerships with international brands and designers, which allows it to offer a diverse range of products to its customers.
- Affordable prices: AJIO offers competitive prices on its products, making them an affordable option for fashion-conscious consumers. The brand frequently runs promotions and discounts, which can make its products even more affordable.
- Strong online presence: AJIO has a strong online presence, with its own e-commerce website and a presence on various online marketplaces. This makes it easy to browse and shop for products from the comfort of your home.
- Convenient delivery options: AJIO offers a range of delivery options, including standard, express, and same-day delivery, to ensure that you receive your order as soon as possible.
- Customer-friendly policies: AJIO has a number of customer-friendly policies in place, including a return and exchange policy and a Try and Buy service that allows you to try on products at home before making a purchase. The brand also has a loyalty program called AJIO Rewards that allows you to earn points for your purchases and redeem them for discounts and other benefits.
AJIO has a cancellation, return, and refund policy in place to ensure that its customers are satisfied with their purchases. Here is an overview of the policy:
- Cancellation: You can cancel your order before it has been shipped. To cancel an order, you can contact AJIO customer support through the website, or app, or by calling the customer support number. If your order has already been shipped, you can refuse to accept the delivery or return the products once you receive them.
- Return: You can return products that you have purchased from AJIO within 15 days of receiving them, as long as they are in their original condition and packaging. Some products are not eligible for return or exchange, so be sure to check the specific return policy for the product you've purchased. To initiate a return, you can contact AJIO customer support through the website, or app, or by calling the customer support number.
- Refund: If your return is approved, AJIO will process the refund within 7-10 business days. The refund will be made in the same payment method that you used to make the purchase. If you paid by cash on delivery, you will receive the refund as a store credit or as a bank transfer.
Here are some tips for saving money on AJIO:
- Look for discounts and promotions: AJIO frequently runs discounts and promotions on its products, so be sure to keep an eye out for these deals. You can find out about the latest discounts by visiting the AJIO website or app, or by signing up for the brand's newsletter.
- Use coupons and promo codes: Keep an eye out for AJIO coupons and promo codes that can be applied to your purchases to get extra discounts. These codes can be found on the AJIO website or app, or you can search online for coupons.
- Take advantage of free shipping: AJIO offers free shipping on orders over a certain amount, so be sure to take advantage of this offer if your order meets the minimum threshold.
- Use the AJIO Rewards program: The AJIO Rewards program allows you to earn points for your purchases, which can then be redeemed for discounts and other benefits. Be sure to sign up for the program and start earning points on your purchases.
- Shop during sale periods: AJIO has regular sale periods throughout the year, during which you can get discounts on a wide range of products. Keep an eye out for these sales and stock up on your favorite products at discounted prices.
AJIO accepts a wide range of payment methods, including credit and debit cards, net banking, and e-wallets. The available payment options will depend on your location and the specific payment service provider. Here is a list of some of the payment methods that AJIO accepts:
- Credit cards: AJIO accepts most major credit cards, including Visa, Mastercard, and American Express.
- Debit cards: AJIO accepts most major debit cards, including Visa, Mastercard, and RuPay.
- Net banking: AJIO accepts net banking from a variety of banks, including HDFC Bank, ICICI Bank, and Axis Bank.
- E-wallets: AJIO accepts payments from popular e-wallets like Paytm and Google Pay.
- Cash on delivery: AJIO also offers the option of paying by cash on delivery for orders within India.
AJIO has a team of customer support representatives available to assist customers with any questions or issues they may have. You can contact AJIO customer support through the following channels:
- Phone: You can call the AJIO customer support number at 1800-889-9991 (toll-free within India) or +91-22-6104-6600 (for international calls).
- Email: You can send an email to customercare@ajio.com.
- Chat: You can use the chat feature on the AJIO website or app to get in touch with customer support.
- Social media: You can reach out to AJIO through its social media accounts on Facebook, Twitter, and Instagram.
- Contact form: You can fill out the contact form on the AJIO website to send a message to customer support.
AJIO customer support is available from 9:00 AM to 9:00 PM (IST) on all days except national holidays.
AJIO offers a range of delivery options to ensure that you receive your order as soon as possible. Here is an overview of the delivery options available:
- Standard delivery: Standard delivery is available for most products and takes 3-7 business days to deliver. The delivery charge for standard delivery depends on the location and the total value of the order.
- Express delivery: Express delivery is available for select products and takes 1-2 business days to deliver. The delivery charge for express delivery is higher than for standard delivery.
- Same-day delivery: Same-day delivery is available in select cities and is subject to availability. To qualify for same-day delivery, you must place your order before the cut-off time, which is usually around noon. The delivery charge for same-day delivery is higher than standard and express delivery.
- International shipping: AJIO offers international shipping to select countries. The delivery time and charges for international shipping will depend on the destination country.
It appears that AJIO has a referral program called "Refer and Earn" that allows customers to earn rewards for referring friends and family to the brand. Here's how the program works:
- Invite your friends and family to join AJIO by sharing your referral code with them.
- When your friends and family sign up for AJIO using your referral code, they will receive a discount on their first purchase.
- When your friends and family make a purchase using your referral code, you will earn rewards that can be redeemed for discounts on future purchases.
To participate in the Refer and Earn program, you need to be a registered AJIO customer. You can find your referral code and more details about the program by logging into your AJIO account and going to the "Refer and Earn" section.
- What is AJIO?
AJIO is an Indian fashion and lifestyle brand that is owned by Reliance Retail, a subsidiary of Reliance Industries. The brand sells a wide range of products including clothing, footwear, accessories, home decor, and other lifestyle products. AJIO is known for its trendy and fashionable products, which are designed in-house and are often inspired by global trends. The brand has a strong online presence and also has several physical stores across India.
- Who is the target audience for AJIO?
AJIO's target audience is young, fashion-conscious consumers who are looking for stylish and affordable products. The brand caters to both men and women, as well as kids.
- What kinds of products does AJIO sell?
AJIO has a wide range of products that cater to different segments, including men's and women's fashion, kids' wear, and accessories. The brand also has a range of home decor products and other lifestyle products.
- Does AJIO have physical stores?
Yes, in addition to its strong online presence, AJIO has several physical stores across India.
- Does AJIO offer international shipping?
Yes, AJIO does offer international shipping to select countries. You can check the availability of international shipping on the AJIO website or app by entering your shipping address during the checkout process.
- How do I place an order on AJIO?
Placing an order on AJIO is very easy. Just follow these steps:
- Browse the AJIO website or app and find the product you want to buy.
- Click on the product to view more details and images.
- Select the size and quantity of the product and click "Add to Cart".
- When you're ready to check out, click on the shopping cart icon and review your order.
- Enter your shipping and payment details and place your order.
- What payment methods does AJIO accept?
AJIO accepts a wide range of payment methods, including credit and debit cards, net banking, and e-wallets. The available payment options will depend on your location and the specific payment service provider.
- Does AJIO offer any discounts or promotions?
Yes, AJIO frequently offers discounts and promotions on its products. You can find out about the latest deals and discounts by visiting the AJIO website or app, or by signing up for the brand's newsletter.
- Does AJIO have a loyalty program?
Yes, AJIO has a loyalty program called "AJIO Rewards". Members of the program can earn points for their purchases, which can then be redeemed for discounts and other benefits.
- Can I return or exchange a product I bought from AJIO?
Yes, AJIO has a return and exchange policy in place for its products. You can return or exchange a product within 15 days of receiving it, as long as it is in its original condition and packaging. Some products are not eligible for return or exchange, so be sure to check the specific return policy for the product you've purchased.
- How do I contact AJIO customer support?
You can contact AJIO customer support through the following channels:
- Phone: You can call the AJIO customer support number at 1800-889-9991 (toll-free within India) or +91-22-6104-6600 (for international calls).
- Email: You can send an email to customercare@ajio.com.
- Chat: You can use the chat feature on the AJIO website or app to get in touch with customer support.
- Social media: You can reach out to AJIO through its social media accounts on Facebook, Twitter, and Instagram.
- Contact form: You can fill out the contact form on the AJIO website to send a message to customer support.
AJIO customer support is available from 9:00 AM to 9:00 PM (IST) on all days except national holidays.
- How long does it take for my order to be delivered?
The delivery time for your order will depend on your location and the shipping method you choose. AJIO offers standard, express, and same-day delivery options, with delivery times ranging from 3-7 business days for standard delivery to 1-2 business days for express delivery. Same-day delivery is available in select cities and is subject to availability.
- Can I track my order?
Yes, you can track your order on the AJIO website or app by logging into your account and going to the "My Orders" section. You can also track your order by clicking on the tracking link in the shipping confirmation email you receive from AJIO.
- Does AJIO have a size chart?
Yes, AJIO has a size chart available on its website and app. You can access the size chart by clicking on the "Size Guide" link on the product page for the item you're interested in. The size chart provides detailed measurements for each size to help you find the right fit.
- Does AJIO offer any special services or features?
Yes, AJIO offers a number of special services and features to its customers, including:
- Try and Buy: This service allows you to try on AJIO products at home before making a purchase. You can select up to 3 items to try and have them delivered to your home. You have 5 days to decide whether you want to keep the items or return them.
- Personal Shopper: This service allows you to get personalized recommendations and styling assistance from AJIO's team of fashion experts. You can fill out a style survey or schedule a call with a personal shopper to get customized recommendations based on your preferences and budget.
- AJIO Rewards: This loyalty program allows you to earn points for your purchases, which can then be redeemed for discounts and other benefits.
